We are sorry to hear that your Swan appears to be broken. If you have purchased your Swan within the year, you can claim your warranty now by following these simple steps below.

Please note: You must be registered in order to proceed!

Please enter the information below:

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  1. Upon payment for the S&H fees involved in sending the new product to you, you will receive a personal return authorization (RMA) number.
  2. Clean and return your product in its original packaging with the RMA number on the package and ship the product to our manufacturer's address:
    BMS Factory
    80 Bramwin Court
    Brampton, Ontario, Canada
    L6T 5G2
  3. Click "Pay Now" to submit your payment.